Meet Frankie Turner, Chick-fil-A Operator / Owner, Hunter's Crossing & West Broadway

Frankie Turner, Owner/Operator

HUNTER’S CROSSING | WEST BROADWAY AVENUE

Frankie was born and raised in Maryville, TN. He graduated from William Blount High School and eventually the University of Tennessee, Knoxville. He was introduced to his wife, Mitzi, at the age 16. They dated for six years before being married in 1988. They have three children together: Nicholas, Joseph, & Madison. When he is not working, you can find Frankie in the great outdoors riding his motorcycle, jeeping in the Smoky Mountains, snowmobiling in Montana, scuba diving, or spending time with his family.

Career Highlights

1984

Started with Chick-fil-A as a Team Member

1990

Selected as a Chick-fil-A Owner/Operator

1993 - PRESENT

Acts as an Operator consultant for the University of Tennessee, Knoxville

2000

Opened the Hunter’s Crossing Chick-fil-A in Alcoa, TN

2007

Achieved Symbol of Success

2015

Presented the Starlight Community Award

Chick-fil-A Story

“I began working with Chick-fil-A in May of 1984 at Foothills Mall in Maryville, Tennessee. I worked through high school and college, learning to love the business. I participated in approximately 25 grand openings during the business intern program, which is now called the Leadership Development Program or LDP. For over 30 years, I have had the opportunity to be an Operator consultant at the University of Tennessee, Knoxville. We opened the Hunters Crossing location in August of 2000 and our newest West Broadway location in 2021.

One of my favorite accomplishments in life is being connected to a brand that is so loved by the community. I am proud of the Chick-fil-A brand and I enjoy helping others reach their goals. My current focus is developing my leaders as we operate two locations while caring for our team and guests!”

Vision and Values

COMMUNITY IMPACT

WHAT ADVICE WOULD YOU GIVE TO SOMEONE WHO WANTS TO MAKE CHICK-FIL-A A CAREER OR BECOME AN OWNER/OPERATOR?

“If you want to be an Operator, complete your education to the highest level desired and keep your finances in good order. As Dan Cathy says, know your master, find you mate, and know your mission. Be at your best when the time calls. Finally, know how owning a restaurant will help accomplish that mission of your dreams.”

– Frankie Turner