Meet Ian Hodges, Chick-fil-A Operator / Owner, Treetops

Ian Hodges, Owner/Operator

Treetops

Ian’s passion for leadership and excellent hospitality began at an early age. During family meals at Olive Garden, he remembers being inspired by the staff’s attentive and intentional service. Following a career in student and family ministry, Ian’s career trajectory took a pivotal turn when his wife encouraged him to take a position at Chick-fil-A in 2011. Ian’s deep commitment to serve others aligns with his personal values which are rooted in his desire to create a welcoming community. His leadership style is focused on personal growth for himself and his team, ensuring they exceed their goals.

Career Highlights

2011

Began his career at Chick-fil-A as a team member

2013

Promoted to Director of Operations

2017

Became the operator of his own Chick-fil-A location

Chick-fil-A Story

Ian began as a part-time team member, quickly ascending to managing his Operator’s two locations. His journey with Chick-fil-A was not traditional; he applied externally without going through Corporate’s Leadership Development Program, reflecting his unique approach and fast-tracked progression to ownership.

During a training session at Chick-fil-A’s Support Center, Ian had an unforgettable interaction with the company’s founder, Truett Cathy. This event had a significant impact on him and reinforced his ambition to become an Owner/Operator. He found the corporate purpose to be in harmony with his intention to “glorify God” through his professional pursuits.

Vision and Values

Ian’s leadership is centered around creating “raving fans through remarkable hospitality.” He places a strong emphasis on community and is committed to creating a workplace culture that resembles a family unit. He actively participates in daily operations, ensuring that his involvement is hands-on, which helps build a strong team spirit and maintains high morale among his staff.